In this world, there are a few things that are truly certain: death, taxes, and the fact that the sun rises in the East and sets in the West.
But in Australia, there is one thing that can be added to that ancient list: claims that the big banks are gouging their customers, particularly when interest rates rise to fund their mega-profits.
Which begs the question, is this actually true? To what degree are the profits of the banks excessive?
